Crowded planes and stressed out passengers are, dare I say, normal during holiday travel. But one flight attendant went above and beyond to make this mother’s day, and she couldn’t be more thankful.

Heather Gooch, her husband, and their nine-month-old were travelling after the holiday break. Checking luggage, waiting in line, boarding the plane… It’s all a very stressful situation for parents. Especially new parents, taking their son on his first flight.

The trip may have been nine-month-old Aiden’s first, but it was a very special flight attendant, initially identified as Anisse, that made it unforgettable.

Heather documented the touching experience on her Facebook wall, writing:

“Dear Southwest, I’m hoping you can share this post so that I can be sure that it finds its way to a very special Southwest flight attendant. All I know about her is that her name is Anisse. My husband and 9 month old son were flying from Fort Lauderdale back home to Islip, NY on 12/28. This was my son’s first trip so we weren’t sure how things would go. Anisse went above and beyond to make sure that the trip went as smoothly as possible. I have NEVER had a flight attendant as kind and as helpful as she was. My son adored her and kept looking for her as she passed by. At one point, she saw that he was looking for her and getting ancy so she came and picked him up and walked up and down the aisle with him while my husband and I ate our lunch.”
She continues by letting her know how incredibly appreciated the gesture was, and how she simply wants Anisse to know what a kind and wonderful trip it was, due to her.

“Although this may not be a story that stands out from the rest, I wanted to thank her and let her know how appreciated she is. We so often hear about the negative things going on so I wanted to share this story of a someone who made my trip a little brighter. Please help this get to her!”

Heather’s post soon went viral, getting nearly 430,000 likes and 60,000 shares. It also reached the grateful flight attendant, Anissa. She graciously replied to the post, writing:

Also gaining some traction on social media, her reply received quite a few shares as well; nearly 126,000 to be exact. To which she responded:

What a kind-hearted flight attendant and thankful new family. See, good news and happy stories can be shared and appreciated as well! And hey, next time you are sat behind a fussy baby, maybe cut the parents some slack or give them a hand?

Please SHARE this one with your friends and family.



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